"Contact gives the convenience of one-click reporting where previously I had to scroll through endless spreadsheets. With work commitments becoming more and more time-stressed, that's a huge benefit in itself."

Leon Shaffer - Optus Online Office 
(I.T. Business Development Executive)

"Dear Maryann,

We have found Contact to be an excellent software product and are always happy to support Australian developed systems.

As an information control consulting firm, the accessibility and integrity of our data is of great importance.

Given the use of a dedicated database for our organisation and a dedicated Contact server with Optus' firewall infrastructure and management processes, as well as encryption in transit through the use of 128-bit SSL, we were confident that our data was protected appropriately.

Thank you for the support you have provided us in our use of the Contact system. I look forward to being able to work with your company in the future."

Eddie Carroll
Business Development Manager
SIFT Pty Ltd

"Dear Maryann,

I would like to thank yourself and the team at contact for creating and supporting such an intuitive piece of CRM software.

We use the system every day for all our appointments, customer details and reporting. Because half of our company is in Sydney and the other half is in Perth it is vital that we are both working off the same system. By using Contact we are able to do this easily and do not have any in-house support issues. The email marketing facility has been invaluable paying for itself at least ten fold.

I will be happy to be a reference for any potential user of contact."

Peter Hair
Production Director
www.ezicomms.com.au

"I can now report that using Contact has resulted in an increase in sales for me. I am always very busy with loads of quotations to get out at any given time. My paper-based system was ok (or so I thought) but in reality it was a matter of luck if I ever managed to follow up everything on time. Contact has helped me put forward a more professional image and allows me to focus on the business that makes the company (and me) the most money.

This week I was complimented by two clients because of my great follow-up - a first! There are various peculiarities to our industry such as buy rates and Contact allows me to allocate these to the relevant client company. Quite simply, I now have instant access to a system that lets me store all my quotes and files which means I never misplace anything that is relevant to a client or job.

Contact is not just clever software it is my electronic sales manager. I can flag it to remind me to follow-up a customer at a certain stage of the sales cycle, and I can set it and forget it. I was a bit skeptical initially because I was never that good at recording things in my diary - probably because a diary doesn't promise me more sales. I can't get annoyed that Contact never gets 'off my back' - because that is exactly what I ask of it!"

Stevan Stojanovic, Senior Sales Executive, 
LMF Logistics (Global Freight and Customs Brokers)

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