If you run a sales and marketing driven organisation in today's fiercely competitive business environment, you need to select an affordable solution that will give your company the edge it needs to outsmart and outsell its competitors.

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Contact makes sales teams more efficient and productive by automating all sales processes that impact on an organisation, including inside sales, direct sales, telesales, field sales right up to sales managers and sales directors. By giving access to an account's complete history, users can review sales pipelines and opportunities, forecast deals and win-loss data through a single interface.

Contact helps identify customer needs, create effective sales strategies and personalise sales recommendations and then marketing the recommendation through our email-marketing area.

Contact saves time, allowing you to view the following from any Internet-connected computer anywhere in the world:

All basic customer information, like address, phone numbers, company size,    industry and turnover
All customer contacts within a company
All current and historical activities, sales opportunities and quotations
All customer background information including notes, client visit summaries,
   past sales history
Tracking and reviewing KPI's for your sales teams and individual sales people
Email marketing campaigns based on historic information
Forecast sales and sales budgets
Share customer information with international or interstate offices
View your Contact Calendar
Allocate tasks within your company

Contact puts you in control.

Imagine the ability to monitor your sales force anytime from anywhere.

Contact was developed so that sales managers and directors are able to determine what access can be given to individuals within the company. For example your company may not want sales people viewing or printing certain company sales reports. Contact allows you to select what sales people can see and what they can add/ edit and delete. You may also select certain times of the day sales people can access Contact. You may want your sales to team to have certain access from 9 to 5 and limited or no access after these hours. 

Contact ensures you control the flow of important information throughout your sales team.

Contact is not a website. Contact is a software application that uses the Internet to allow offices to communicate. Contact uses the Internet for the very purpose it was designed: Communication. Keeping this in mind, we also developed this application so it could be accessible via a web browser from a computer anywhere in the world.

To access Contact from your work PC / Notebook - double click your Contact icon on your desk top, type in your username and password and you are away.

Wouldn't life be easier if with one application a whole company could share its client's information? Contact allows companies to share this information. Imagine sharing this information with your other office to increase productivity and add to the bottom line. Contact allows other offices within your company to share information such as:

Invoicing information Prices quoted to    customers Contacts within    companies Share calendaring Allocation of tasks Sharing any type of file    And much more..

Using Contact's Resource Centre you can make available all frequently used documents such as quotations, standard letters, even your sales procedures in PDF. Our Resources Centre can act as a mini Intranet for your company, providing a one-stop space to send new staff to acquaint themselves quickly with your company's procedures and modus operandi.

Okay, so you have called, visited, chatted, quoted, quoted some more and finally…A SALE. The job has only just started. Keeping the customer is now your next challenge. Contact understands successful business isn't just about acquisition - it's about retention. You need to understand your customer's needs and act on them in order to turn them into raving fans. Contact gives you the right tools, leading to retention strategies your competition can only dream about.

Contact has been developed using the latest technologies for the Internet and is the only Sales Force Automation system purpose-built for Australian businesses. The application is both scalable and customisable to suit each individual companies needs. Contact has been developed using Microsoft technologies to ensure the further growth of the application. Version 2 will see the introduction of Palm OS, Windows CE and Outlook synchronization and email capabilities.

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