Unlike other Contact Management systems or Sales Force Automation systems, Contact never allows access of your customer information to your sales people.  With most applications, your customer information is stored on your sales people’s PC just waiting for them to download and take to their next employer.  With Contact NO data is stored on their PC giving you peace of mind that your information is always safe.

Contact allows only the administrator access to download customer information to an Excel spreadsheet.

You'll choose a company administrator who will assign passwords to everyone, and limit access to the information, as well as define the times when access is available.

For example, support staff may only need the application from 9 a.m. to 5 p.m. Sales staff may need access after hours to update client information from home; however, you can limit their use of the system to only allow them to edit customer material.

Sales managers and directors may want to generate reports from home, check on their sales teams and add, edit, or delete data 24 hours a day, 7 days a week.

In just a few seconds you can observe and generate individual or sales team progress reports. This will encourage your staff to update the system daily.

If you view security as a major priority, we protect you with 24-hour security at our offices. As well as normal building security, our data is protected by access control, closed circuit TV and anti-intrusion equipment.

Environmental Conditions
Our data centre uses a sophisticated building management system to monitor and control air temperature, humidity, and pressure so that your equipment operates in an optimum environment at all times.

Fire and Smoke
Although it's not likely to happen, we have an advanced detection and suppression system to provide maximum protection against fire. This system will only react to the area where the fire is. Equipment outside this area remains unaffected.

Emergency Backup
In case of a power outage, there is a one-hour uninterruptible power supply provided by the AC and DC power systems.

Up to 24 hours of additional back up is provided by a diesel generator to operate all critical equipment for our customers, building management systems, and network management and control equipment.

Service Level Agreement
Contact Business Communications guarantees 99.85% uptime.

Contact is also backed up with state of the art hardware, daily back ups and optional CD ROM back up.

You'll have 24 hour access to your information, from anywhere, securely.

We understand that confidentiality is of primary importance. Any data that you put into Contact will be viewable only by employees at your company. Contact is not a website, it is simply a software application that uses the Internet to communicate.

You have the option of using our servers with Thawte Super 128 Bit Secure Socket Layers (SSL). Thawte SSL Server Certificates allows Contact to communicate securely. SSL protects all communications within your company including personal, company and customer information.

We give you a private IP address. This means that there is no sharing of data with other Contact customers. This also allows access from remote locations through a web browser when your notebook is not available.

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