Sales Force Automation - CRM - Contact Management Software              
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CRM for SME
Customer relationship management, sales force automation, e-crm and knowledge management
Partnership with Optus
Australia’s second largest telecommunications company, SingTel Optus, and Contact Business Communications have joined forces...
UK Reseller Appointed
Contact Business Communications is proud to announce the establishment of a UK channel for Contact?




Heard the term Garbage In Garbage Out?  At Contact, we understand the integrity of your database is only as good as the information your salespeople enter into it.  The Lead management functionality was designed to assist with keeping your database up-to-date and “clean”, by keeping leads separate to the main company database until such time you convert them to a hot prospect.

This ultimately results in an improved conversion ratio to customer.

Leads within Contact are kept in a separate database to prospective and existing customer information.  

When leads are qualified to a prospective customer, Contact 
allows you to convert this lead via 
a wizard to the Companies 
database within Contact. Contact gives your sales people instant access to the latest prospects 
and ensuring that no leads are lost. 
Lead Management enables sales 
and marketing managers to understand where their best leads are coming from.

 

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