Making the Modules
Wednesday, November 28, 2001

One of the major lessons learnt from some of the earliest CRM implementations was for vendors and integrators not to bite off more than the company could chew. Extensive company wide roll outs have virtually disappeared from the CRM landscape, as company’s opt for a more gradual, module-based implementation... for full article go here. Contact’s Managing Director is quoted later on in the article.

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