Sales Force Automation - CRM - Contact Management Software              
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CRM for SME
Customer relationship management, sales force automation, e-crm and knowledge management
Partnership with Optus
Australia’s second largest telecommunications company, SingTel Optus, and Contact Business Communications have joined forces...
UK Reseller Appointed
Contact Business Communications is proud to announce the establishment of a UK channel for Contact?


How Contact was created.

First, our clients asked for it. They wanted high-level software to help them make sales. Second, it was developed after surveys of sales managers, and sales teams throughout Australia told us what they really wanted. Third, when we designed Contact, we knew that it wasn't enough to create merely visually sophisticated software. We had to design it with their sales teams in mind.



It's all about information. Louis Pasteur once said, "Fortune favours the prepared mind."

The same is true in sales. The more information you have, the easier (and faster) it is to make a sale. That's the edge you need, and that's what Contact gives you.

You'll have available all the information you need at your fingertips, at the beginning with the basics to sending correct invoices.

Every user in your firm can get the following from Contact:

Learn basic information - address, phone, company size, industry, turnover
Find customer contacts
Review current and historical activity, sales opportunities, quotations
Discover background information, including notes, summary of visits,
   sales history
Track and reviewing key performance indicators
Explore historic information for email marketing to clients
Forecast sales and budgets
Share information with international or interstate offices
See your Contact calendar
Set tasks within your organisation
Generate reports in seconds


Of course, there is other sales automation software available. But the more complex it is the more expensive it is. Contact is different. With wide ranging information available, Contact is more complete than other software that can cost six figures or more, and costs less.

We deliver this software in the least expensive way possible, as an Application Service Provider. This means that you don't have to invest in servers or additional software. You pay only for the number of licenses you need. So, there's no drain to cash flow. And there's the peace of mind in knowing that for a small monthly fee, the application will be hosted and supported in a secure environment.

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